Privacy Policy

Introduction

quantumhubnovaes Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data We Collect

We collect various types of personal information depending on how you interact with our website and services. The data we collect includes:

• Contact Information: When you fill out our contact forms, subscribe to our newsletter, or communicate with us, we collect your name, email address, phone number, and company details.
• Technical Information: We automatically collect information about your device, browser type, IP address, operating system, and how you interact with our website.
• Communication Data: Records of correspondence when you contact us via email, phone, or our contact forms, including the content of your messages and our responses.
• Marketing Preferences: Information about your communication preferences and consent for marketing communications.

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests and your consent where required:

• Service Provision: To provide our monetisation consulting services, respond to your enquiries, and deliver the information or services you request.
• Communication: To communicate with you about our services, respond to your questions, and provide customer support.
• Business Operations: To improve our website, services, and business operations based on your feedback and usage patterns.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Marketing: With your consent, to send you information about our services, industry insights, and relevant updates that may interest you.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and providing our services, under strict confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete personal data.
• Right to Erasure: You can request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we limit how we use your personal data.
• Right to Data Portability: You can request that we transfer your data to another organisation or provide it to you in a structured format.
• Right to Object: You can object to our processing of your personal data for direct marketing or legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain:

• Contact form submissions and enquiry data for up to 3 years after your last interaction with us
• Newsletter subscription data until you unsubscribe or withdraw consent
• Technical and analytics data for up to 2 years
• Customer service communications for up to 5 years for quality assurance and legal compliance

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we are based in Ireland within the European Union, your data is primarily processed within the EU/EEA. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

• Email: privacy@quantumhubnovaes.top
• Phone: +353 615548899
• Post: quantumhubnovaes Ltd, Grafton Street 65, Limerick, V60 9402, Ireland

Supervisory Authority

You have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with data protection law. You can contact them at:

• Website: www.dataprotection.ie
• Email: info@dataprotection.ie
• Phone: +353 (0)761 104 800

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.